GAAS 2014: Agenda for Day One

Hyatt Regency O'Hare
(tentative and subject to change)

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Monday, May 19

12 p.m. – 3 p.m.
GAAS Scholarship Committee Meeting

6 p.m. – 7 p.m.
Automotive Communication Council (ACC ) Reception

Tuesday, May 20

7 a.m. – 8 a.m.
Networking Breakfast

8 a.m. – 8:15 a.m.
Greeting, Conference Overview and Scholarship Report
Dennis Welvaert, Chairman, Global Automotive Aftermarket Symposium
Pete Kornafel, Chairman, Global Automotive Aftermarket Symposium Scholarship Committee

8:15 a.m. – 9 a.m.
Where is the Economy Headed?
William A. Strauss, Senior Economist and Economic Advisor, Federal Reserve Bank of Chicago

The economy is on the mind of everyone in the automotive aftermarket. Economist Bill Strauss, a past favorite presenter at GAAS, will return to give us the latest information on the U.S. and global economy. In particular, he will look at the automotive manufacturing sector and its prospects for growth.

9 a.m. – 9:30 a.m.
Keynote Address 
Looking Back, Looking Forward: A Veteran’s Perspective on the Connected Aftermarket
Robert E. "Bob" McKenna, Retired President and CEO, MEMA.

The aftermarket is known for its interconnections—from the repair bay to the parts counter to the manufacturing plant with the overarching goal to get the right part to the right place at the right time. Respected aftermarket leader Bob McKenna started out working for his father who owned a service station. He later went on to become a distribution executive at NAPA to association head for manufacturers at MEMA. Providing his perspective on the shift in the three parts of the supply chain (repair shop, distributor/retailer and manufacturer) during his career, McKenna will also look ahead to make some  predictions about the future of the industry in the next five to 10 years.

9:30 a.m. – 10 a.m.
Networking Break

10 a.m. – 11:15 a.m.
Telematics and the Connected Car - How Does the Aftermarket Respond?
Presentation Leader:  Michael C. Buzzard, Vice President, Marketing & Sales Strategies, Uni-Select USA
Presenters: Fred Blumer, CEO, Vehcon, Inc.; Jim Dykstra, President, Aftermarket Telematics Technologies, LLC and CEO, Dykstra's Auto Service; Charlie Gorman, Executive Manager and COO, Equipment and Tool Institute (ETI); Malcolm Sissmore, North America Sales Director for Telematics, Diagnostic Tools, Service Data and Training and Country Director for Canada, Delphi Product & Service Solutions (DPSS)

Before long, most vehicles in America will have the ability to broadcast their diagnostic condition and other critical operational data. The vehicle manufacturer will be listening and the vehicle owner will receive proactive service notifications from the car dealer. But, will aftermarket service providers be a part of the conversation? Fashioned after the TED Talks model, several experts in diagnostics and telematics have gathered to share their answer to that question. Each presenter will provide a rapid fire presentation sharing their expertise on the subject followed by a brief conversation among the presenters. The Connected Car changes the rules of the game and the aftermarket must ensure that consumers continue to have freedom to choose who their vehicle communicates with.

11:15 a.m. - 12 p.m.
Private Equity and Other Strategies to Seize Growth Opportunities and Overcome Challenges in the North American Automotive Aftermarket
Jim Carter, President & CEO, Ernst & Young Capital Advisors, LLC; Adam Gottlieb, Senior Managing Director and Founding Principal, Industrial Opportunity Partners; John Hatherly, Managing Partner, Wynnchurch Capital

There are many fundamental challenges facing today's North American aftermarket. Jim Carter of Ernst & Young Capital Advisors will look at the impact that M&A and private equity can have in overcoming obstacles in order to take advantage of potential growth opportunities in the market. Following Carter's presentation, private equity representatives Adam Gottlieb and John Hatherly will join him in a lively question and answer session.

12 p.m.– 1 p.m.
Networking Lunch




1 p.m. - 1:15 p.m.
University of the Aftemarket Foundation Presentation
Tim Lee, Treasurer, University of the Aftermarket Foundation

The University of the Aftermarket Foundation provides funding for aftermarket educational programs and research. Through its grant program, the Foundation and its donors ensure that education has a positive, stabilizing influence on the future of the aftermarket.

1:15p.m. – 1:45 p.m.
Polk Inventory Efficiency Awards presented by IHS Automotive
Mark Seng, Global Aftermarket Practice Leader, IHS Automotive

The 10th Annual Polk Aftermarket Inventory Efficiency Awards
presented by IHS Automotive will be awarded during this year’s symposium. The award, given to both a manufacturer and distributor, is designed to recognize and reward aftermarket companies for process improvements relative to inventory efficiency. This presentation is intended to foster a spirit of industry collaboration and cooperation to help provide solutions to the challenge of inventory management within the automotive aftermarket.

1:45 p.m. – 2:20 p.m.
Opportunities and Challenges for U.S. Firms in China's Automotive Aftermarket
Steve Ganster, Managing Director, Technomic Asia

China is widely considered to be entering its "aftermarket era." Now boasting the largest auto market in the world and a repair industry that is growing at double digits, China will be a critical market for growth for U.S. auto firms. This presentation will describe this opportunity in terms of size, growth and market structure and highlight important developments in distribution. It will also include perspective on opportunities and challenges as well as some principles of success.

2:20 p.m. – 3 p.m.
What's Driving Change Now? Top Trends and the Aftemarket Implications
Bill Long, President and Chief Operating Officer, AASA
Mark Seng, Global Aftermarket Practice Leader, IHS Automotive

IHS Automotive's global aftermarket practice leader along with AASA's president team up to provide both an overview of key trends and a look at how they will impact the aftermarket over the next eight to 10 years. Don't miss this exciting mix of industry forecast and the in-depth analysis of its impact to your business.

3 p.m. – 3:30 p.m.
Networking Break

3:30 p.m. - 4:30 p.m.
Insights on the Tire Industry's Increased Appetite for Aftermarket Parts
Moderator: Stu Zurcher,President, Strategic Alliance Group Panelists:Brian DeRe, Co-Owner, DeRe Tire and Auto
Trevor Rezner, General Manager, Matthews Tire
Darrell Rowe, Past Chairman, ATMC

The tire industry has diversified to meet consumer demands and stabilize their position in the market. As a result, the industry has added to its portfolio of services to provide more general repair services. This has resulted in a dramatic increase in parts installation and purchases by tire centers. A panel of experts will share their experiences and methods of change to meet competition head on and to continually enhance the automotive services they provide consumers..

4:30 p.m. – 5 p.m.
University of the Aftemarket "Leadership 2.0" Presentation - Team Braking Bad

Todd Campau, Manager, Aftermarket Products, IHS Automotive; Brian Evanoka, Director of U.S. Business Development, Uni-Select USA; William D. "Bill" Maggs, President & CEO, National Pronto Association; Bailey Overman, Senior Analyst of Industry Analysis, AASA; Jim Snipes, Manager of Manufacturing, Standard Motor Products 


Leadership 2.0 is the aftermarket's premier professional development program and a cornerstone of the industry's efforts to develop the next generation of aftermarket leaders. The program consists of two intellectually stimulating five-day sessions conducted on Northwood University's Midland, Mich. and West Palm Beach, Fla. campuses, as well as off-site team research projects. The best project, as determined by the class, is annually presented during the symposium.

5 p.m. – 6:30 p.m.
Networking Reception

Continue to Conference Day Two >